MH TERMS OF SERVICE

MILLIE HERD (MH) TERMS AND CONDITIONS OF BOOKINGS & SERVICES

Effective June 2026

Before making a booking with MILLIE HERD (MH), please carefully review the following Terms & Conditions. By making a booking, you acknowledge and agree to these terms.

Making Bookings with MH

Bookings and changes to bookings for all MH services must be made via email.

Existing clients may also make bookings or changes to bookings in person at the time of their appointment.

Bookings and booking changes cannot be made via social media, text message or phone call.

All bookings are subject to MH availability and are not confirmed until a booking confirmation has been issued by MH via email or automated booking confirmation.

MH Bridal Bookings may be made up to 12 months in advance (or at the discretion of MH).

Event Makeup and Bridal Preview Appointments may be booked up to six months in advance.

Brow Appointments may be booked up to five months in advance via the Timely online booking system.

MH Pricing

Current service pricing is available via the MH online booking system Timely and/or will be confirmed in writing at the time of booking.

Please note that pricing is subject to change from time to time and will be confirmed prior to appointment confirmation.

A surcharge may apply to public holiday and long weekend bookings.

Additional Information for MH Bridal Bookings

All MH Bridal Bookings require an immediate non-refundable and non-transferable booking fee of 30% to secure and hold the wedding date with MH. Payment is to be made via bank transfer, with an invoice and payment details provided upon confirmation of the booking.

The remaining balance is payable in full no later than 60 days prior to the wedding date. An updated invoice may be issued to the bride as a reminder of the final balance.

For all MH Bridal Bookings, a maximum of five (5) makeup applications can be accommodated, unless otherwise agreed by MH. Where more than five makeup applications are required, a second makeup artist may be recommended.

Minimum Spend for MH Bridal Bookings

A minimum spend applies to all MH Bridal Bookings and will be advised in writing at the time of quoting.

The minimum spend can be met through a combination of makeup services, travel fees, or additional makeup applications. This ensures a relaxed and focused experience for you on your special day.

Bridal Preview Appointments

Please note that Saturdays are reserved exclusively for MH Bridal Bookings. All Bridal Preview Appointments are scheduled on Friday afternoons at the studio.

MH understands that Bridal Preview Appointments are often preferred, however they are not required to secure a wedding booking.

If you would like to book a Bridal Preview Appointment before securing the wedding date, please note that your wedding date will not be held until the non-refundable 30% booking fee is paid. Availability is subject to studio schedule, so please book early to avoid disappointment.

All Bridal Preview Appointments are held at MILLIE HERD, 107B King William Road, Unley SA 5061.

Travel

Where travel is required to provide services on location, a travel fee will apply. Any travel costs will be outlined and agreed upon in writing prior to confirmation of the booking. The client is also responsible for any applicable parking fees.

MH Bridal Booking Changes & Cancellations

Any changes to the number of makeup applications must be advised to MH no later than 60 days prior to the wedding day/service date.

Cancellations made within 60 days of the wedding date will result in the full booking amount being payable, and any payments made will not be refunded.

Event Makeup & Bridal Preview Appointments

For Event Makeup appointments or Bridal Preview Appointments, any changes or cancellations must be communicated to MH at least 24 hours prior to the scheduled appointment.

Cancellations or appointment changes made within 24 hours of the appointment time will result in the forfeiture of the booking fee.

Health & Hygiene

MH reserves the right to refuse services where there are active cold sores, contagious skin conditions, infections, or any health concern that may pose a risk to the client, artist or other clients.

Social Media & Promotion

MH loves sharing content on social media and may take photographs or video content during your appointment for promotional purposes. If you do not consent to MH using photographs or video content for promotional purposes, please advise MH prior to or during your appointment.